Sales & Refunds
The relevant fees must accompany all applications.
Applications by phone or by e-mail are not confirmed until payment is received by Stryx Sports.
Admission fee is a separate annual fee and cannot be deducted from the membership fee (wherever admission fee is applicable).
*The annual admission fees are not refundable under any circumstances. In the event of any cancellations, the membership fees can only be transferred to another person or credited towards the preceding season or next programme.
Effective 1st January 2018, all Stryx Sports related services/goods are subject to 5% VAT.
Payment in full MUST be received prior to the attendance of any class/activity.
Payment can be done at Stryx Sports office, at the training facilities or during sign-ups by Cash, Cheque made payable to STRYXGULF FZ LLC, Credit Card or via Online payment (after receiving an email with the appropriate link).
Stryx Sports reserves the right to charge 50 AED service charges if a cheque is not covered or if filled out incorrectly.
*Two-installment plan is available for the longest available membership packages within Stryx Sports Academies and Barça Academy Dubai. Payment in two installments will not be accepted without a post-dated cheque.
*Initial choice of membership is final and no difference of fees towards longer membership options will be accepted at a later point throughout the season/programme unless upon notifying Stryx within a maximum of 2 weeks after the payment date.
Refunds will be calculated on pro-rata basis of unused membership sessions left in the season/programme.
Stryx Sports reserves the right to deduct 5% processing and administration fee from the total refund amount.
A decision on a refund shall be taken within 10 days from receipt of application by STRYX MANAGEMENT and the refund may take up to 20 days to process and issue from the date the refund is agreed upon.
In case the participant could not attend the class/activity due to injury or for any other medical reasons, the missing sessions will be compensated in a form of credit towards the next programme, make-up session upon recovery or refunded by cheque (no cash refunds will be made) strictly upon submission of a medical report. If make up session is not attended, no further credit option or refund will be made available.
*Memberships do not automatically terminate at the membership expiry date unless parent(s)/guardian(s) advise Stryx Sports in writing that membership will not be further renewed.
*Stryx Sports reserves the right to cancel the membership if membership renewal payment is more than 3 weeks overdue and if no response is received from parent(s)/guardian(s) to email reminders sent by Stryx Sports staff regarding membership expiry.
Holiday periods such as Christmas and Easter are not excluded from any type of membership packages. Stryx Sports calendar is shared with members prior to enrolment and all holidays are communicated to parents in advance. Any holidays including but not limited to National Holidays declared by UAE Government will not be considered for refunds/compensations.
* Classes package must be used within 3 months from the date of purchase (Applicable for Tennis Academy)
After School Activities expire at the end of each term and a new payment will take place for the next term. The classes are on a first come first served basis.
Should any member represent Barça Academy and/or Stryx Sports in external competitions run by third parties, the registration fees to participate in such events are not incorporated into the annual membership fees and/or registration fees and are payable by the member in addition to those fees.